To help keep you safe, here at Acme Clean Carpet and Upholstery Cleaning in Denver we want you to be aware of common carpet cleaning scams and how to spot them. We know there is nothing worse than wanting to do a good thing for your family by keeping the carpets clean and safe and then getting scammed in the process. Now your carpets aren’t clean as you wanted and you’re out some hard-earned cash.
Our Unbelievable Prices!
When it comes to carpet cleaning scams and how to spot them, this is the big one. If the prices are unbelievable, that’s probably because they aren’t real, especially if a door-to-door salesman presents them. Sometimes they’ll even show you competitors’ fliers to “prove” that their prices are the best. If you agree to their prices, a cleaner comes a few days later to perform the work.
Suddenly the price starts going up because the size of your rooms is weird, the carpet is unusual, there are “extremely stubborn” carpet stains, etc. They’re just looking for something that can sound like a legitimate excuse to jack the price up. To avoid this, don’t talk to a door-to-door salesman and don’t ever let salespeople talk you into agreeing because the offer is only good for an extremely limited time.
We Only Use the “Best Method”
There are two primary ways of cleaning carpets. Steam cleaning mixes hot water with a chemical detergent which then gets injected into the carpet. A vacuum then sucks back out the dirty water. Dry cleaning uses a minuscule amount of water mixed with special chemicals to refresh the fibers and lift stains from your carpet. Neither method is necessarily better than the other, it simply depends on the type of carpet you have and how dirty it is.
The scam works by the company claiming to use the “best method” available and attaching a premium price tag for this so-called special quality treatment. If you ask a technician what their method is and they don’t want to or can’t explain it, or seem offended that you asked, you should go with a different company.
They Only Did a “Surface Clean”
This one is hard because it only shows up after the fact. When you first come back to your house you think everything is okay but then the same stains start showing up and the carpet doesn’t really seem that clean within a few days.
It can be tricky because sometimes even reputable companies can accidentally do this. It can be that their equipment was going bad and they didn’t realize it, or they did it on purpose to cut their operating costs. Just be sure to research companies beforehand to see if they have a history of this or not.
We hope that this information on carpet cleaning scams and how to spot them has been helpful. You can always talk more in-depth with one of our representatives here at Acme Clean Carpet and Upholstery Cleaning in Denver if you have more questions. Of course, we are always available to set up an appointment, and with our track record, you can rest assured that we are an honest and reputable company.