Bait and Switch Carpet Cleaning Scams

Bait and Switch Carpet Cleaning Scams

“Bait and Switch” Carpet Cleaning Companies

ACME Clean Carpet & Upholstery Cleaning, Denver, CO

At ACME Clean, we care about you and your carpets. That’s why we want to shed light on an unfortunately common practice. With the Bait and Switch scams, these companies advertise a low price, but when they get to your home or business, you find out you’re going to be spending a whole lot more money.

Bait and Switch is a sales tactic used by many cleaning companies. It’s a practice where a company promises a product or service for an inexpensive price, then adds several up-charges or changes the prices altogether. Typically, the switch happens after they’ve arrived at your location for the appointment so that it’s easier to pressure you into paying.

If you watch the video below, you’ll discover that many carpet cleaning companies do things that are just downright unscrupulous when it comes to conducting business. Like quoting you a price that doesn’t include the cost of soap!

Protect Yourself by Choosing the Honest Team at ACME Clean!

Protect Yourself from Bait and Switch Scams with ACME Clean

5 Simple Ways to Spot Bait and Switch Scams

1. If a price sounds too good to be true, it probably is. Legitimate carpet cleaners invest in quality cleaning detergents and protectants, plus tools and equipment. They also have overhead such as gas, vehicle maintenance and their time. So, when a company advertises carpet cleaning for $9.95 a room or your whole house for $69.00, these are most likely rip-offs.

2. If the price is significantly cheaper than other cleaners. If a company really is as cheap as they claim to be, they’re likely skimping on costs. Some have been known to clean with just water instead of adding soap! Others will use a pre-spray, and when the homeowner isn’t looking, they simply agitate the carpet but never actually steam clean it.

3. If they claim to put Teflon in the carpet cleaning solution to protect “while they clean”. This is a tactic that sounds great, right? However, you simply cannot mix carpet protectant with cleaning solution. Either they don’t know what they’re doing, or it’s a deliberate scam. A Teflon carpet protectant is not a cheap service that they’d give away for free or for a small upcharge.

4. If they quote you prices for rooms, not square footage. Some cleaners provide quotes based on the number of rooms. Prices are typically low, but once the cleaner comes to your house, they’ll say your rooms are too big. Now, a quote for 2 rooms doubles to 4 to adjust for square footage. An honest cleaner asks for this information beforehand to provide you with an accurate quote.

5. If they recommend deep cleaning areas that don’t need it. That formal living room you use for special occasions probably doesn’t need a deep cleaning. Neither does a rarely used guest room. A carpet cleaner who is interested in saving you the most money will fairly evaluate your carpet cleaning needs, clarify what to expect in advance, and then follow through on service and price.